Case Study: Leading BFS Company achieves 60% productivity gain and 100% error-free trade finance closures with Datamatics i-Bridge RPA

Leading BFS company adopts robotic automation process to accelerate LC & BG Closure

Leading BFS Company faced slow, paper-based trade finance operations for Letter of Credit (LC) and Bank Guarantee (BG) closures that required completion within 45 days, resulting in heavy manual intervention, high overhead costs and accuracy/relevance issues. To address this, the customer engaged Datamatics to apply a robotic process automation (RPA) solution.

Datamatics implemented its i-Bridge RPA platform through an agile integration—automating document capture, validation, ERP updates and annotations to eliminate manual steps. Datamatics’ i-Bridge delivered measurable results: 50% reduction in man hours, a 60% rise in productivity, 40–50% improvement in Run‑The‑Business cost efficiencies and a 100% error‑free process.