Case Study: Leading Industrial Automation and Information Technology Service Provider achieves streamlined product selection and faster quoting with Datamatics

Industrial Design Mobile and Web App for a Leading Provider of Industrial Automation in North America

The customer, Leading Industrial Automation and Information Technology Service Provider, is a North American industrial automation leader with customers in over 100 countries and 20,000+ employees. They needed an industrial design mobile and web app to browse and configure thousands of automation products, share configurations easily, and quickly locate sales offices and distributors. Datamatics was engaged to deliver this digital experience.

Datamatics implemented a searchable product catalog, drag-and-drop design workspace, product configuration and saving, benefits/descriptions panel, in-app email sharing, and a global office locator. The solution improved findability and reduced time and effort for browsing and configuration, enabled fast sharing for quotes, and delivered measurable gains shown in the app dashboard — a 42% reduction in testing time, 24% faster time to commission, 13% reduction in engineering hours and 17% quicker time to value — while streamlining access to drawings, tech documents and product profiles.