Case Study: Harris Teeter achieves digital business automation and faster document processing with Datamatics

Harris Teeter Improves Process Efficiency with Digital Business Automation

Harris Teeter, a Kroger Co. subsidiary operating 250+ stores and 35,000 employees, faced declining process efficiency because it was running an outdated IBM FileNet P8 4.5.1 platform and an unsupported data capture solution, which limited document search fields and slowed Finance, Accounting and HR workflows. To address this, Harris Teeter engaged Datamatics to modernize its ECM and capture capabilities, including upgrading to IBM FileNet P8 5.5.1 and leveraging IBM Datacap for digital business automation.

Datamatics upgraded Harris Teeter’s ECM and migrated accounts payable and HR applications from IBM Capture Professional to IBM Datacap, digitizing documents and capturing richer metadata to expand searchable fields. As a result, Datamatics enabled a modern FileNet experience with a richer UI, simplified content management, faster document processing and improved employee productivity and efficiency.

Harris Teeter

Stephen Ramsey

Senior Director, Information Services