Case Study: Gate Gourmet achieves centralized, automated AP/AR and 30% efficiency improvement with Datamatics

Gate Gourmet Centralizes its Accounts Payables & Accounts Receivables Process with Automation

Gate Gourmet, the world’s largest independent airline caterer, was struggling with geographically dispersed accounts payable and receivable operations across roughly 45 offices, receiving unstructured invoices (emails, PDFs, paper, Excel) and relying on manual processing that lengthened payment cycles, increased errors and costs, and limited near-real-time visibility. To centralize and streamline cash management and reduce operational risk, Gate Gourmet engaged Datamatics.

Datamatics reengineered Gate Gourmet’s AP/AR using TruCap+ (Intelligent Document Processing) to structure incoming documents, TruBot (RPA) to route transactions to the correct GL accounts, iPM to automate approval workflows, and TruBI for real-time dashboards. The automated solution centralized processes, improved accuracy and data security, shortened approval cycles, enhanced cash management and supplier/customer satisfaction, and delivered a 30% improvement in overall efficiency, with additional reported metrics of 25.54% and $323,078 in measurable benefits.

Gate Gourmet

Som Venkatanarayan

Controller