Case Study: Global Non-Profit Organization achieves centralized knowledge management and improved organizational performance with Datamatics' ECM (SharePoint) solution

Enterprise Content Management consultation & implementation for a Non-Profit Organization

Non-Profit Organization, a global volunteer-driven enterprise, was struggling with rapidly growing, document‑intensive volunteer programmes spread across multiple storage platforms, leading to duplication, high maintenance costs, untapped knowledge, outdated content and no governance. To move toward a paperless, organization‑wide Knowledge Management solution, they engaged Datamatics for enterprise content management consultation and implementation.

Datamatics performed stakeholder analysis and a two‑phase consulting engagement (Analysis & Strategy, then Implementation), selected Microsoft SharePoint 2010 Server and deployed ECM modules including Document Management, Web Content, Collaboration, Workflows, Email, Records and Forms Management. The Datamatics solution centralized content, enabled tight MS Office integration and platform‑agnostic access, improved collaboration and project tracking, reduced email traffic from country offices, lowered maintenance costs and ensured records compliance across the organization.