Case Study: Indian Multinational Pharmaceutical Company achieves centralized clinical document and compliance management and 70% reduction in manual intervention with Datamatics

Clinical Document & Compliance Management Solution for a Pharmaceutical Giant

Multinational Pharmaceutical Company lacked a central, web-accessible repository and a standard operating process to archive and manage confidential formulations and product-related documents across numerous departments and more than 10,000 employees. The company engaged Datamatics to address these compliance and document-management challenges and to implement a scalable solution.

Datamatics implemented a Documentum D2-based central repository — a web-based document management and business process management system — using agile methodology to handle product identification, specifications, chemical formulations, development reports, clinical studies, litigation records and more. Datamatics’ solution delivered a 70% reduction in manual intervention, a 50% improvement in print and approval efficiency, automated storage rules for time-sensitive filing, and an enterprise-wide DMS for standardized information access.