Case Study: Edu-Tech Company achieves end-to-end sales automation and 8-week, 100+ user go-live with Datamatics

An Edu-Tech Company Automated Its Entire Sales Process Across Multiple Business Lines And Went Live In Eight Weeks For Over 100 Users

Edu-Tech Company, an advanced Edu‑Tech platform delivering multilingual, AI‑driven learning content, engaged Datamatics to automate and secure its sales, onboarding and reporting across B2B, B2C and B2G lines. The customer required greater visibility into user activity, consolidation of fragmented data, integration with external sources, and rapid delivery—automating an entire sales process for more than 100 users within an eight‑week deadline.

Datamatics applied its Smart Workflows and Business Intelligence capabilities to build a unified system that merged sales, customer onboarding and support, delivering 40+ automated processes, 76 reports, 7 dashboards, 6 external integrations and a reporting structure for 60+ users. The Datamatics solution went live in eight weeks for over 100 users, resulting in improved lead management, streamlined onboarding and support, integrated issue resolution (including JIRA visibility), automatic KPI calculation and one‑click performance overviews.