Case Study: Leading Indian Bank achieves 33% reduction in processing time with Datamatics Trade Finance Automation

A Leading Indian Bank Reduces Processing Time by 33% with Trade Finance Automation

Leading Indian Bank, the third-largest private sector bank in India with 4,594 branches, faced high-volume, manual trade finance processing that lacked OCR support and required 2–3 hours per transaction, causing errors, delays and higher costs. To automate the end-to-end trade finance cycle with a web-based, integrable solution, the bank partnered with Datamatics.

Datamatics, working with IBM, implemented a cloud-based Trade Finance solution integrated with the bank’s core systems, workflow-enabled approvals across front/middle/back offices, OCR-driven document capture and IBM FileNet for data migration. The Datamatics solution delivered measurable results: turnaround time reduced by 60%, missing documents down 65%, rejection rate cut from 40% to 10%, manual effort reduced by 80%, 100% regulatory compliance and 80% of documents auto-scrutinized.