Case Study: a foremost public sector bank achieves 400% process efficiency improvement with Datamatics TruBot

a foremost public sector bank achieves 400% process efficiency improvement with Datamatics

The client, one of the foremost public sector banks, faced significant operational inefficiencies in its Trade Finance division. Manual processes for closing expired letters of credit and bank guarantees were causing delays, errors, and compliance risks. Datamatics was engaged to implement a solution to streamline these operations.

Datamatics implemented a Robotic Process Automation (RPA) solution powered by TruBot to automate data validation between an Excel dump and the core banking system. This solution automatically closed expired guarantees, eliminating manual intervention. The results for the bank included a 96% reduction in turnaround time, INR 5.1 million in annual operational savings, and a 400% improvement in process efficiency.