Case Study: Leading Public Sector Bank achieves 92% improvement in statutory compliance TAT with Datamatics TruBot automation

92% Improvement in Tat of Statutory Compliance for a Leading Bank

Leading Public Sector Bank faced a slow, error-prone manual process to update the CERSAI system with borrower and property details for all mortgage cases, requiring temporary staff during peak periods. Datamatics was engaged to address this statutory compliance challenge using a TruBot-based multi‑bot automation solution.

Datamatics built a 24x7x365 unattended multi‑bot workflow that extracts mortgage data from the CRM, runs validations, and populates ~20 fields across seven CERSAI tabs. The automation reduced turnaround time from 2 hours to 10 minutes per case (a 92% TAT improvement), delivered 100% accuracy, and eliminated the manual overhead and peak‑time staffing needs.