Case Study: Leading Software Company achieves 70% reduction in manual effort with Datamatics

Transforming Healthcare Operations Datamatics Enables Efficiency for an NHS Provider

Leading Software Company, a software provider supporting the UK’s National Health Service (NHS) portal, needed to streamline labor-intensive administrative work such as lab report processing, patient onboarding, and documentation. With complex workflows, no internal APIs in legacy systems, and heavy reliance on manual processing, the company turned to Datamatics and its TruBot RPA platform on Azure.

Datamatics implemented TruBot with Azure to automate repetitive, rule-based tasks and enable scalable cloud-based access. The solution reduced manual effort by 70%, processed over 52,000 lab reports, saved 870 clinical working hours, and achieved 100% accuracy.