Case Study: Leading US-Based Provider achieves faster, more accurate SDS retrieval with Datamatics AI

Driving Efficiency: Datamatics Ai Streamlined Sds Retrieval in Logistics

The Leading US-Based Provider, a safety and compliance solutions company serving transportation and other industries, faced a slow and error-prone SDS retrieval process. Handling 100+ daily requests from drivers and managing a database of 600,000+ Safety Data Sheets, the team struggled with misspelled chemical names, low first-time match accuracy, and retrieval times that had stretched to 2–3 days.

Datamatics implemented an AI-powered SDS retrieval system that automated search and matching in real time using natural-language text queries and smart error handling for spelling variations. As a result, Datamatics reduced SDS retrieval time from 2–3 days to just minutes, improved accuracy, minimized manual intervention, and enabled faster shipment processing with a better driver experience.