Case Study: Velo Restaurants Ltd speeds up lunch ordering with Datalogic Magellan 1100i kiosk scanning

Velo Restaurants Ltd boosts self-service kiosk adoption to 55% with Datalogic

Velo Restaurants Ltd, an independent quick-service restaurant in London, faced challenges in managing peak-hour orders, providing an innovative and easy-to-use kiosk system, and offering flexible payment methods. To address these, they worked with vendor Datalogic and partner ERS to integrate the Magellan™ 1100i omni-directional bar code reader into their custom self-service kiosks.

The solution from Datalogic allowed customers to intuitively scan pre-prepared items and drinks at the kiosks, speeding up the ordering process. With over 55% of customers now using the self-service system, staff can focus on food preparation, leading to faster service and more efficient resource use. The owner confirmed the Datalogic scanner was easy to install, reliable, and met all their future needs.

Velo Restaurants Ltd