Case Study: Ticketpoint achieves stress-free, faster access control with Datalogic Joya Touch

Ticketpoint scans 40,000 tickets over 3 nights with Datalogic

Ticketpoint, the official ticket sales point for events in the Netherlands, faced significant stress and inefficiency with their previous access control scanners, which were unreliable converted phones. Their challenge was ensuring fast, smooth entry for large crowds. To address this, Ticketpoint switched to the Joya Touch handheld scanners from vendor Datalogic.

The solution implemented by Datalogic, via partner JNC Service, provided robust, customized scanners featuring patented Green Spot technology for clear visual feedback, speeding up the scanning process. This allowed ticket checkers to work without constantly looking at the screen. The results included a stress-free, extremely relaxed operation and the ability to offer faster, more reliable customer service, as evidenced during a major series of concerts scanning over 40,000 tickets.

Ticketpoint