Case Study: Feelfree Snow-Fun-Center improves customer data capture and service with Datalogic Gryphon scanners

Ski Rental Employees “feelfree” with Datalogic for Automatic Data Capture

a major ski rental center based in Austria was manually recording customer information by hand, which was time-consuming and created an insecure, unmanageable database. They sought a solution from Datalogic to automate data capture and improve accuracy for their customer files and rental return process.

Datalogic implemented their Gryphon™ GD4100 and GBT4100 barcode scanners to automatically and securely capture customer data into a digital system. This solution provided fast and accurate read rates, allowing staff to easily update customer profiles and manage rentals. The result was a significant enhancement in customer service, including the ability to offer personalized greetings and a more secure, efficient rental experience.

Snow Fun Center

Peter Fiegl

Manager