Case Study: Loudoun County Public Library improves card registration and checkout speed with Datalogic QuickScan QD2430

Loudoun County Public Library cuts library card registration from 5 minutes to moments with Datalogic

Loudoun County Public Library faced a challenge when opening a new branch, as a surge of new patrons led to over 1,000 library card applications in a single day. The manual data entry required for each application was extremely time-consuming and prone to errors, which impacted customer service. The library turned to Datalogic and its partner for a solution to streamline this process.

Datalogic implemented its QuickScan QD2430 2D imagers to scan the barcodes on driver's licenses, automatically populating the patron database and eliminating manual entry. This solution drastically reduced the time to issue a card from five minutes to mere moments. The scanners also allowed patrons to use their smartphone screens for checkout, greatly enhancing the speed of service and overall customer satisfaction.

Loudoun County Public Library