Case Study: Gruppo Rocca improves customer service and speeds checkout with Datalogic Magellan 8300 scanners

Gruppo Rocca cuts checkout waiting time with Datalogic Magellan 8300

Gruppo Rocca, a retail grocery chain in Italy, sought to transform its traditional checkout stations into customer service points to improve efficiency and service. To accomplish this, the company partnered with vendor Datalogic to replace its existing point-of-sale equipment with next-generation hardware, specifically the Magellan 8300 bi-optic scanner/scale.

Datalogic implemented its Magellan 8300 scanners, which were integrated with a POS front-end solution from Uakari Software Srl. This solution provided superior scanning speed and accuracy, especially for damaged bar codes and produce that needed to be weighed at checkout. The results included a significant reduction in customer waiting times, improved inventory management based on real-time information, and a reduction in general costs due to better goods management.

Gruppo Rocca