Case Study: First Choice Coffee Services improves supply chain efficiency with Datalogic

First Choice Coffee Services cuts support calls by 95% with Datalogic

First Choice Coffee Services, a nationwide provider of coffee breakroom supplies, needed to improve its supply chain operations. The company sought to enhance daily route planning, driver communication, and the management of deliveries and invoices. They partnered with vendor Datalogic to address these challenges.

Datalogic implemented a portable retail supply chain solution using rugged multi-functional mobile devices connected to unified software across 60 distribution hubs. This solution dramatically reduced costs and improved operations. The results included curtailing cash conversion cycles in one week, saving $100,000 in hardware costs, reducing the number of devices per driver from three to one, and achieving a 95% drop in support calls from the field.

First Choice Coffee Services