Case Study: Feelfree Snow-Fun-Center improves customer data capture and service with Datalogic scanners

Feelfree Snow-Fun-Center speeds ski rental for 200-250 customers a day with Datalogic

Feelfree Snow-Fun-Center, a ski rental company in Austria, faced a challenge in manually recording and managing handwritten customer data, which was time-consuming and lacked security. They wanted to automate this process to build an accurate electronic customer database. Partnering with Datalogic, they implemented Gryphon™ I GD4100 and GBT4100 barcode scanners at their point-of-sale counters to automatically capture this information.

The Datalogic solution allowed the rental center to automatically collect and securely store customer data, making it easy to update profiles and handle returns. This significantly enhanced their level of service, enabling personalized customer greetings and ensuring data security. The result was fast and accurate data capture, which guaranteed accurate customer files and streamlined the rental process for both new and returning customers.

Feelfree Snow-Fun-Center