Case Study: Conad Centro Nord boosts sales and customer satisfaction with Datalogic self-shopping solution

Datalogic’s Self-shopping Solution Boosts Sales and Customer Satisfaction at Conad Centro Nord

Conad Centro Nord, a major Italian retailer, faced significant challenges with long checkout lines at its Le Querce supermarket, which hindered customer service, especially during peak shopping hours. To address this, the company partnered with vendor Datalogic to implement an innovative self-shopping solution.

Datalogic installed its Joya™ pods and Shopevolution™ 6.0 middleware, allowing customers to scan items as they shop and then pay quickly at a dedicated checkout. This solution led to a 15% increase in revenue for the store and greatly enhanced customer satisfaction by eliminating surprises at the register and reducing wait times. The success of this deployment prompted Conad Centro Nord to expand the Datalogic system into more of its stores.

Conad Centro Nord

Luca Genitoni

Sales and Logistics Manager