Case Study: Crown Imperial Group achieves 100% picking accuracy with Datalogic mobile computers and scanners

Crown Imperial Group achieves 100% picking accuracy with Datalogic

Waterline, a kitchen supplier and part of the Crown Imperial Group, faced a significant challenge with miss-picks in their warehouse operations, which at times accounted for 10% of all picking activity. This led to costly returns and restocking, impacting both productivity and customer service. To address this, they partnered with vendor Datalogic to find a solution that would ensure 100% picking accuracy.

Datalogic implemented a solution using their Falcon X3 mobile computers and Powerscan industrial scanners, configured with 2D barcoding for full stock traceability. This system completely eliminated human error in the picking process, reducing miss-picks to zero. The Crown Imperial Group reported an immediate return on investment, with the new technology providing full traceability for every item in every customer order and isolating any potential batch issues.

Crown Imperial Group