Case Study: Conad Centro Nord boosts sales and customer satisfaction with Datalogic self-shopping solution

Conad Centro Nord boosts revenue 15% with Datalogic self-shopping

Conad Centro Nord, a major Italian retailer, faced long checkout lines at its supermarket in the Le Querce shopping center, which negatively impacted customer service especially during peak times. To address this challenge, they partnered with vendor Datalogic to implement a self-shopping solution.

Datalogic installed its self-shopping system utilizing Joya pods and Shopevolution middleware. This allowed customers to scan items as they shopped and then pay quickly at checkout. The solution boosted revenue by 15% and significantly increased customer satisfaction by eliminating surprises at checkout and reducing wait times. Due to this success and positive customer response, Conad Centro Nord expanded the solution into more stores in a long-term project with Datalogic.

Conad Centro Nord