Datalogic
328 Case Studies
A Datalogic Case Study
ABS Holdings, a leading omni-channel reseller, faced major warehouse disruptions during rapid growth. Their handheld devices kept dropping network connections when receiving orders, crippling picking productivity to just one successful pick every 20 minutes. They contacted vendor Datalogic through partner Ensign Communications to find a solution.
Datalogic, via its partner, recommended a hardware refresh. After testing several devices, ABS Holdings selected the Datalogic Falcon X3 handheld terminal for its rugged design and performance. The solution, combined with improved wireless infrastructure, completely resolved the connectivity issues. This restored normal picking operations and streamlined software updates, which had previously taken devices offline for hours each month.