Case Study: Edelweiss Air AG achieves award-winning UI and faster flight search with Datalex

Edelweiss Air AG - Customer Case Study

Datalex worked with Edelweiss Air AG, Switzerland’s leading leisure travel airline, to boost direct-channel engagement and online bookings through a better eCommerce experience. The airline needed a more market-leading UI and a fast, flexible flight search capability that could deliver near-instant low-fare results across its network and up to twelve months in advance.

Datalex implemented Datalex Direct and Datalex Search Server to power the new booking interface and search experience. The solution delivered fast wide-range search without hitting the PSS, improved customer satisfaction and conversion, reduced complexity and transaction costs, and helped Edelweiss win four Swiss Web Awards in 2019 for its revised booking platform and website.

Edelweiss Air AG

Mark van Wissen

Project Manager / Business Analyst