Case Study: OHRA achieves 6x faster AI deployment and fairer customer service with Dataiku

OHRA Building for the Future of AI With Speed & Control

OHRA, a century-old insurance provider with a digital-first, customer-centric strategy, needed a faster and more reliable way to develop and deploy data and AI solutions while meeting responsible AI and regulatory requirements. Before working with Dataiku, model deployment was manual, time-consuming, and difficult to coordinate across teams, slowing down innovation and operations.

With Dataiku, OHRA built an integrated AI and analytics ecosystem using reusable components, governance controls, APIs, OCR, and LLM-based tools to automate claims processing and standardize model deployment. Dataiku helped OHRA cut model deployment time from about one year to as little as two months, double automation in pet claims processing from 40% to 80%, and speed reimbursements so most customers are paid within a day.

OHRA

Antal Nusselder

Lead Data Scientist