Case Study: Southeastern achieves multi-channel payslip delivery and reduced print costs with Datagraphic Epay

Southeastern cuts print volume by 40% with Datagraphic

Southeastern, a UK train operator, faced challenges with its inefficient and costly process of printing and distributing paper payslips to its 4,730 employees. Following employee feedback, they needed a flexible, multi-channel solution. They partnered with vendor Datagraphic to implement its Epay service to address this.

Datagraphic's Epay solution provided a multi-channel platform, allowing employees to choose between secure online epayslips or continued paper distribution. This implementation cut Southeastern's print volume by 40%, significantly reducing costs. On launch, 1,892 employees immediately switched to the digital option, and the paper process was improved by outsourcing it to Datagraphic's secure facility.

Southeastern