Datagraphic (Aceni Mail / Inbound mailroom automation)
23 Case Studies
Case Study: Newcastle City Council achieves cost savings and better mail visibility with Datagraphic Aceni
A Datagraphic (Aceni Mail / Inbound mailroom automation) Case Study
Newcastle City Council cuts mail operations costs and goes live with Datagraphic Aceni in 6 weeks
Newcastle City Council faced challenges with its manual, in-house mail operation, which lacked transparency into departmental spending and mailing patterns. To gain control and insight as part of its digital transformation, the council sought a solution and partnered with vendor Datagraphic to implement its Aceni hybrid mail service.
Datagraphic's Aceni solution provided automation, seamless IT integration, and robust tracking. The implementation delivered significant cost savings, greater operational efficiency, and improved data insights for Newcastle City Council. The vendor also provided strong support to ensure smooth adoption and is helping the council explore more sustainable, digital-first communication options for the future.
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