Case Study: Life360 achieves scalable, automated data privacy and 15-minute request fulfillment with DataGrail

Life360 - Customer Case Study

Life360, the mobile app used by over 60 million people to keep their families safe, faced a high volume of sensitive data subject requests that outpaced manual processes. Handling more privacy requests per month than 95% of peers, Life360 previously relied on semi-manual scripts and more than 18 staff to fulfill requests and map customer data across first- and third-party systems. To scale securely and efficiently, Life360 selected DataGrail, leveraging capabilities like Responsible Data Discovery and automated integrations.

DataGrail deployed Responsible Data Discovery, Live Data Map, Request Manager and no‑click automations to map data across systems and automate request workflows. As a result, Life360 discovered 400+ systems, identified and charted higher-risk location and payment data, cut average request completion to about 15 minutes, and reduced staff dedicated to monitoring and processing requests to a single person—enabling proactive mitigation of privacy issues and freeing the team for strategic work. DataGrail’s solution directly delivered these measurable efficiency and risk-reduction gains.

Life360

Ammy Lesniak

Sr. Compliance Manager