Case Study: Crossbeam achieves scalable privacy and reduced engineering labor with DataGrail

Hyper Growth Startup Achieves Scalable Privacy, Reduces Engineering Labor

Crossbeam, a fast‑growing partner ecosystem platform that acts as a data escrow to find overlapping customers with partners, faced mounting privacy and compliance burdens as it scaled—manual data pulls for every privacy request and no up‑to‑date inventory of systems storing personal data strained its small team (one in‑house lawyer). To address this, Crossbeam selected DataGrail’s data privacy platform.

DataGrail was implemented with a low‑code onboarding process and its Integration Network and Live Data Map to continuously discover systems with personal data. In under three weeks Crossbeam was live, enabling the Head of Legal to fulfill requests without engineering help, cutting more than two hours per DSR, streamlining compliance for CCPA/CPRA/VDCPA, and giving the company a customer‑facing privacy capability to build trust.

Crossbeam

Amy Rose

Head of Legal