Case Study: Okta achieves 46% faster DSR processing and streamlined privacy operations with DataGrail

Okta - Customer Case Study

Okta, the leading identity and access management provider, faced slow, manual data subject request (DSR) workflows and a non-integrated, error-prone data map that undermined visibility into their privacy operations. To uphold trust as a core brand value, Okta selected DataGrail to provide an automated, integrated data privacy solution that could scale with their business and improve transparency for customers.

DataGrail deployed its automated data privacy platform and reporting tools, which Okta launched in two weeks; the automation cut DSR processing time by 46%, freed analyst hours, and gave leadership actionable metrics to streamline privacy operations. DataGrail also enabled rapid onboarding and approval of applications after Okta’s Auth0 acquisition, and the success led Okta Ventures to invest in DataGrail.

Okta

Tim McIntyre

Former Vice President & Associate General Counsel