Case Study: Labster cuts DSR processing from hours to minutes with DataGrail

Labster Reduces DSR Request Processing from 3 Hours to Minutes with DataGrail

Labster, a Denmark-based e-learning company that provides virtual science lab simulations to universities and hospitals, needed to replace expensive, manual privacy processes and gain visibility into apps and data flows across a global organization. After a disappointing experience with a prior vendor, Labster selected DataGrail—using DataGrail’s integration network, automated data discovery and app-mapping capabilities—to build a scalable, worry-free data privacy program.

DataGrail delivered end-to-end visibility and automation across connected systems, enabling Labster’s legal, IT, security and marketing teams to prioritize risk and streamline workflows. The impact was dramatic: DSR handling fell from three people spending three hours per request to one person completing requests in minutes, teams regained 2+ hours per day, and Labster reallocated saved time to strategic initiatives while progressing its SOC 2 and compliance efforts.

Labster

John Pothier

Senior Corporate Counsel & Head of Legal