Case Study: Drata achieves scalable privacy automation and increased customer trust with DataGrail

Drata - Customer Case Study

Drata, a security and compliance automation leader, needed to scale transparency and customer trust by automating privacy tasks that were previously manual and error-prone. After evaluating partners, Drata selected DataGrail and its automated solutions—including automated data mapping, privacy request management, and consent handling—to catalog and track customer information across systems and better respond to Data Subject Requests (DSRs).

DataGrail implemented automated data mapping, routed DSRs to data controllers, deployed its Live Data Map to monitor risk and shadow IT, and delivered a new consent solution in two weeks. The result: faster, more accurate DSR processing, reduced manual error, freed-up team capacity for strategic work, and an end-to-end customer privacy experience—achievements Drata attributes directly to DataGrail.

Drata

Matt Hillary

Chief Information Security Officer