Case Study: Utilise Limited achieves growth and billing efficiency with Datagate

Utilise Limited cuts billing costs and unifies multiple services on one bill with Datagate

Utilise Limited, a high-tech electricity retailer, had ambitious growth plans to develop a new reseller channel for bundling multiple services like electricity, gas, and telecommunications. Their challenge was to find a billing and customer portal solution that could integrate with their systems, process complex multi-service bills, and provide their end customers with online capabilities. They turned to the vendor Datagate for its innovative billing solution.

Datagate implemented its service to integrate with Utilise's internal systems, processing bills to their specifications. The solution provided Utilise's reseller channel with the ability to combine multiple services on a single bill and gave end customers an online portal to pay bills and analyze their electricity usage and costs. For Utilise, Datagate reduced the cost of billing, created new service lines, and was key to executing their strategy for growth through a new reseller channel.

Utilise Limited