Case Study: Spark New Zealand solves telecom reseller billing with Datagate

Spark New Zealand achieves reseller growth forecasts with Datagate billing for SIP Trunking

Spark New Zealand, a major telecommunications provider, faced the challenge of enabling its reseller channel to bill for complex voice calling services. Many of these IT and PABX resellers lacked the infrastructure to rate and bill for usage-based services, which was a barrier to building recurring revenue streams. To solve this, Spark partnered with vendor Datagate to provide a billing, rating, and presentation system.

Datagate implemented a solution that automatically pulls and deciphers complex call data from Spark's systems, providing resellers with a white-labeled platform for billing and analytics. The results were substantial: Spark achieved its reseller growth forecasts and opened new market channels by promoting that 'billing is solved'. Datagate provided a critical competitive advantage, and Spark now recommends the vendor to all resellers requiring such a system.

Spark New Zealand