Case Study: GARANCE achieves self-service data access and reduces bottlenecks with DataGalaxy

Streamlining support with centralized knowledge

Garance, a French mutual insurer, faced significant operational challenges due to its fragmented data landscape. With information scattered across multiple systems, the company struggled with repetitive questions, a heavy dependency on individual data experts, and bottlenecks that slowed down business user access to insights. To address this, they launched a data governance initiative and selected the DataGalaxy platform to create a centralized source of truth.

By implementing DataGalaxy, Garance centralized its business and technical knowledge, documented data definitions and lineage, and established clear governance processes. This solution enabled self-service access to trusted information for over 250 users, drastically reducing repetitive questions. The data team now saves approximately three hours per week per member, accelerating decision-making and freeing up time for higher-value initiatives, delivering immediate and measurable ROI for the organization.

GARANCE

Olivier Miotto

Head of Data Governance and Management