Case Study: Posten Bring achieves 99.92% availability and 75% fewer critical incidents with Datadog

Posten Bring improves availability to 99.92% with Datadog

Posten Bring, a leading Nordic postal and logistics company, faced a challenge maintaining visibility across its 250+ IT systems and hybrid cloud environment. With fragmented monitoring, it was difficult to detect issues early, especially during peak periods like Cyber Monday when parcel tracking APIs handled 33 million calls daily, risking customer trust and delivery delays. They turned to Datadog for a unified observability solution.

Datadog implemented its platform, including Application Performance Monitoring, Infrastructure Monitoring, and Log Management, to provide a real-time view of all operations. This solution enabled proactive detection of issues, reduced critical incidents by 75%, and improved system availability to 99.92%. The results included preventing 1-2 major incidents per day during peak season and slashing change freeze days from 100 to 35, ensuring faster, more reliable deliveries for customers.

Posten Bring