Case Study: PedidosYa achieves real-time detection of 37,000 fraudulent users with Datadog Security Monitoring

Detecting Malicious Activity in Real Time with Datadog Security Monitoring

PedidosYa, part of the Delivery Hero group and a market leader for online food ordering in Latin America, faced a surge of fraud after launching free food vouchers: users created multiple accounts from different IPs to claim extra vouchers. Their previous workflow—manually creating firewall rules for each domain—was slow, hard to maintain, and produced a month-long detection delay that let attackers succeed.

PedidosYa deployed Datadog Security Monitoring, using customizable out-of-the-box detection rules, extensive tagging, and IP-focused dashboards to automate and scale detection across all domains and correlate security with application and infrastructure data. In about a month they built effective rules, detected 37,000 unique fraudulent users in real time, reduced mean time to detection, blocked abusive IPs at the edge, and unified monitoring and security workflows.

PedidosYa

Santiago Rosenblat

Head of Information Security