Case Study: Cvent achieves a scalable, high‑throughput Attendee Hub and slashes MTTR with Datadog

Building a large-scale, high-throughput platform with Datadog APM and Continuous Profiler

Cvent, a leading meetings, events, and hospitality SaaS provider, needed to build and launch the Cvent Attendee Hub in six months after the COVID-19 pandemic forced events online. The new platform had to support unpredictable, extremely high throughput for virtual and hybrid events, and Cvent’s teams required better, unified visibility than their previous siloed tools provided.

By adopting Datadog’s unified observability platform—APM with distributed tracing and Continuous Profiler—Cvent gained end-to-end, code-level visibility and faster troubleshooting. The team cut mean time to resolution from hours to minutes, saved more than two weeks of development work, and successfully hosted 28,000+ attendees at the Attendee Hub launch while enabling ongoing safe, frequent deployments.

Cvent

Brent Montague

Site Reliability Architect