Datacor
152 Case Studies
A Datacor Case Study
Tilley Chemical, a large regional chemical distributor, was seeking a software solution to integrate its processes without causing major business interruptions. The company had a long history with vendor Datacor and, while considering an upgrade to its nearly 30-year-old system, chose to purchase Datacor ERP and Datacor CRM for their industry-specific understanding and proven long-term support.
Datacor implemented its ERP and CRM solutions, resulting in a painless installation that was completed over a single weekend without requiring parallel systems. The solution provided measurable improvements including paperless order entry, a reduction in overtime, and fewer order errors. The sales force gained remote access to customer data, which reduced interruptions for office staff. Datacor's hosting of the web-based CRM also eliminated the need for an in-house server and minimized IT support. The company credits Datacor ERP as a contributing factor to its record growth and success, effectively positioning it for the future.