Case Study: Pilot Chemical Company achieves enterprise-wide visibility and scalable growth with Datacor's Chempax CS

Pilot Chemical Company - Customer Case Study

Pilot Chemical Company, a global specialty chemicals manufacturer growing about 10% year-over-year, faced limited corporate visibility and inefficiencies from a legacy accounting system and manual manufacturing/testing processes. To unify operations, quality control, inventory and sales access across multiple facilities, Pilot selected Datacor’s Chempax CS (with the eChempax web module) as its ERP solution.

Datacor implemented Chempax CS and eChempax to centralize testing, inventory and order workflows, giving Pilot real-time visibility and empowering sales and customer service. The results include up to a 60% faster monthly close (from ~30 days to 6–12 days), order confirmations cut from days to minutes or hours, a 50% reduction in demurrage, and the ability to ship multiple times more containers than before—supporting improved customer service and sustained growth. Datacor’s solution delivered measurable operational efficiency and greater agility across the enterprise.

Pilot Chemical Company

Mark Moser

IT Manager