Case Study: Lintech International achieves better customer service efficiency with Datacor ERP

Lintech International boosts orders with the same staff using Datacor ERP

Lintech International, a distributor of specialty chemicals and minerals, faced challenges with an outdated software system that hindered efficient customer service. Their processes were slowed by separate CRM and accounting systems, which required dual maintenance and prevented timely communication like emailing order confirmations. To address this, they turned to vendor Datacor for its ERP solution.

Datacor implemented its specialized ERP system, which provided an integrated CRM and streamlined customer service processes. The solution gave Lintech the ability to manage separate customer pricing, combine orders from multiple warehouses, and access comprehensive customer data. As a result, Lintech achieved higher customer efficiency, enabling them to place more orders with the same personnel. The company has repeatedly recommended Datacor due to the excellent system and dedicated staff.

Lintech International