Datacor
55 Case Studies
A Datacor Case Study
Indiana Oxygen, America's oldest gas and welding supply distributor, faced challenges with unreliable paper billing and a lack of control over their rental cylinder assets due to inaccurate tracking. This led to strained customer relations and an inability to account for lost assets, which also impacted their financial lending. They partnered with vendor Datacor and implemented the TrackAbout asset tracking software to gain control and integrate with their new NetSuite ERP system.
Datacor's TrackAbout solution provided Indiana Oxygen with accurate asset tracking, which cleared up billing issues and strengthened customer trust. The results included a 6% increase in rental assets, the recovery of previously lost cylinders, and faster inventory audits. The implementation also improved their handling of medical cylinders for FDA compliance. Datacor's software gave the company the accurate data needed to strengthen relationships with financial institutions and ultimately increase rental revenue.