Case Study: HOH Water Technology automates cash application with Datacor AI

HOH Water Technology avoids hiring another full-time cash poster with Datacor AI

HOH Water Technology, a Chicagoland industrial water treatment company, faced a significant challenge as it grew: its manual cash application process had reached full capacity. The finance team was considering hiring a new employee in 2026 just to handle the time-consuming task of matching varied incoming payments to open invoices, which was becoming a major operational bottleneck. To address this, they turned to their longtime ERP vendor, Datacor, and its AI products and expertise.

The solution implemented by Datacor involved its AI team automating the cash application workflow directly within the ERP system. By leveraging its deep knowledge of HOH's data and processes, Datacor provided a customized AI automation tool that sped up the workflow significantly. This approach from Datacor allowed HOH Water Technology to make substantial progress without the cost and risk of hiring a consultant or adding new headcount, providing huge relief and de-risking the company's financial operations for the future.

HOH Water Technology