Case Study: Fitz Chem Corporation achieves increased sales efficiency and a 360-degree customer view with Datacor eChempax

eChempax Keeps Fitz Chem on the Road to Success

Fitz Chem Corporation, a five-location specialty chemical distributor based in Itasca, IL, faced fragmented communication between its ERP and CRM systems, redundant work processes, and difficulty cultivating customer data. To address these challenges they worked with Datacor, Inc., implementing Datacor’s Chempax VB ERP alongside the eChempax CRM solution.

Datacor, Inc. integrated eChempax with Chempax VB to create a single database and a 360-degree view of customers, streamlining collaboration and eliminating duplicate work. The Datacor eChempax deployment increased sales efficiency, improved decision-making, saved a significant amount of time, effort, and money, and delivered strong ongoing support from the Datacor team.

Fitz Chem Corporation

Christy Marcuccelli

Marketing Manager