Case Study: Dowd & Guild Inc achieves 24/7 real-time access and streamlined operations with Datacor eChempax

Dowd and Guild Inc. Empowers Team with eChempax

Dowd and Guild Inc., a specialty chemical distributor with thirteen locations, faced fragmented data across multiple databases, limited real-time access, and weak reporting that hindered confident decision-making. To address these issues they worked with Datacor, deploying eChempax (with integration to Chempax VB) to centralize information and provide on-demand access.

Datacor’s eChempax solution delivered a single, integrated database with 24x7 global access, streamlined sales and operations collaboration, and unified marketing, sales, and service data. The result: improved reporting and faster decision-making, significant reductions in errors and turnaround time, time savings for staff, higher customer satisfaction and loyalty, and measurable gains in productivity and growth for Dowd and Guild Inc.

Dowd & Guild Inc

Laurie Morones

Manager, Information Technology