Case Study: Bedford Specialty Sales improves efficiency and data-driven decision-making with Datacor

Datacor Helps Bedford Specialty Sales, Inc. Maximize Data to Drive Business Decisions

Bedford Specialty Sales, Inc., a specialty chemical distributor based in Shirley, MA, was struggling to manage growing sales, inventory, and lot tracking with basic accounting software, spreadsheets, and Word documents. The manual process made it hard to keep customer information organized, track opportunities, and access up-to-date data efficiently, especially as the business expanded. Datacor’s ERP and CRM software were adopted to replace those disconnected tools.

Datacor implemented Datacor ERP, then called Chempax, along with CRM capabilities to centralize data, improve lot-level product tracking, streamline reporting, and enable remote access through CRM Traveler. The result was a much more efficient and organized workflow, with faster access to sales, profit, and pipeline data, plus easier generation of purchase orders, invoices, call reports, and sample requests. Bedford Specialty Sales said Datacor helped them become “a lot faster and more efficient” and improved decision-making as the company grew across the U.S.

Bedford Specialty Sales

Amanda Bagley

President