Case Study: Lintech International achieves higher customer efficiency and unified sales and accounting with Datacor's Chempax

Chempax gives companies the competitive edge in Customer Service

Lintech International, a chemical distributor in Macon, Georgia, faced an outdated dual-system setup that separated CRM and accounting, slowed communications, and prevented timely emailing of order confirmations and invoices. To support separate customer pricing, combine orders across multiple warehouses, and provide integrated customer visibility, Lintech chose Datacor’s Chempax after a meticulous evaluation process.

Datacor implemented Chempax as a single integrated solution, consolidating sales and accounting and putting comprehensive customer information at employees’ fingertips. The result was higher customer-service efficiency—Lintech can place more orders with the same number of staff—eliminated dual maintenance, improved timeliness of confirmations and invoices, and led Lintech to recommend Chempax to others.

Lintech International

Roger Shaw

Marketing and IT Systems Manager