Case Study: Bienvivir All-Inclusive Senior Health improves delivery proof and inventory control with Datacor TrackAbout

Bienvivir All-Inclusive Senior Health improves delivery proof and inventory control with Datacor in a 15-year partnership

Bienvivir All-Inclusive Senior Health, a community-based healthcare program, faced challenges in tracking its expensive, recycled medical equipment. Their manual, paper-based processes were flawed and further complicated by the pandemic, which made obtaining physical signatures for deliveries impossible and put assets at risk of loss. They were an existing customer of Datacor's TrackAbout software but needed a more robust solution for contactless proof of delivery.

Datacor implemented a new Photo Feature module within TrackAbout, which allowed Bienvivir's technicians to take pictures as visual proof of delivery instead of collecting signatures. The results provided an immediate and comprehensive audit trail, protecting assets and preventing disputes. The solution was easy for employees to use and gave the organization complete peace of mind, ensuring deliveries were documented during a very difficult operational period.

Bienvivir All-Inclusive Senior Health