Case Study: Park Ave Acura boosts service package sales and customer retention with DataClover

Park Ave Acura sells 169 service packages and boosts retention 2.2% with DataClover

Park Ave Acura partnered with DataClover to enhance its aftersales strategy and improve customer retention. The dealership utilized DataClover's Aftersales eCommerce Program to address these challenges.

DataClover implemented a targeted promotion offering customers a free oil change after purchasing three. This solution led to the sale of 169 service packages, generating $30,529 in revenue. Furthermore, customer retention within the dealership's primary market area increased by 2.1%, rising from 57.4% to 59.5% over the course of 2023.

Park Ave Acura