Case Study: DCH Kay Honda boosts service appointment requests with DataClover DealerServiceHub

DCH Kay Honda generates 129 service appointment requests in 30 days with DataClover

The customer, DCH Kay Honda, was facing a challenge with a lack of overall service orders and sought to stabilize and grow their service business. They partnered with the vendor DataClover to add efficiency to their dealership website using the DealerServiceHub (DSH) platform.

DataClover implemented its Quick Scheduling functionality and plugins, which created a personalized funnel for customers to easily book service appointments. This solution generated 129 service appointment requests in the first 30 days. The results included a 12% web traffic conversion rate, which is 5 times greater than other tools, and brought in 16 brand-new service customers. DCH Kay Honda subsequently met all their OEM goals and internal KPIs.

DCH Kay Honda